Reservations and accommodation

Can I make a reservation on the same day?

"Reservations can be made by phone or on the Internet until 8:00 p.m. on the same day.
Please make sure to check the room availability by phone or internet before making a reservation.
Please note that reservations for meal plans must be made by 7:00 p.m. two days in advance."

Can I stay if the room is fully booked on the Internet?

We may be able to prepare for you due to same-day cancellations, etc.
Please call us for more information.

What are the check-in and check-out times?

"Check-in time is from 3:00 p.m. and check-out time is 11:00 a.m.
*However, different hours may be set for certain internet sales plans.
Please inquire about early check-in and late check-out."

What credit cards do you accept?

We accept AMEX / VISA / Master / JCB cards, etc.
Cards other than those listed above may not be accepted, or may not be accepted due to individual store circumstances, so please contact us for details.

Is there a cancellation fee if I cancel my reservation?

"In the event of a cancellation of your stay, cancellation fees will be charged as follows
3 days to 1 day before 50% of the accommodation charge
On the day of the stay 80% of the room rate
No-show without notice 100% of the room rate"

About the museum facilities

Are there places to smoke in the hotel building?

Smoking is not permitted in the entire building.

Until what time is the Manga Corner available?

"Available 24 hours a day.
*Please do not take comic books out of the room."

Can reservations for private baths be made in advance?

Sorry, we do not accept reservations in advance.
We do not accept reservations in advance.
Please make a reservation upon arrival.

Until what time can I take a bath?

The public baths and outdoor baths are open from 15:00-24:00 / 6:30-10:00.

About the meal

I have food allergies or dietary restrictions/restrictions, can you accommodate me?

Support is available. Please call for more information.

Is it possible to add more meals later?

This is possible up to 19:00 two days before the stay.
After that time, depending on availability, it may be possible, so please call to enquire.

I will be using your services for a celebration, can you provide a cake or something similar?

Cakes are available separately.

Is there a children's meal menu?

Children's meals are available.

How long is the all-you-can-drink period?

The duration is 90 minutes.